Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Site Control Panel you can find a comprehensive Help Center section offering a plethora of instructional articles and frequently asked questions. They are answered by our support team of proficient techs. Simply fill in your question and our intelligent platform will return the best possible answer.

  • Top quality support service

  • Tutorial Videos

  • If you’d like to watch how a task is done or how a problem is sorted out, rather than just reading about it, take a look at our collection of instructional video tutorials. They address a lot of different topics and will help you swiftly understand how to work with our Site Control Panel.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24/7 help desk service and come with a 60–minute support ticket response guarantee. Our proficient technicians will be available to you 24/7 and will settle any problem that you may possibly chance upon within maximum one hour after the support ticket submission. Normally, an answer will be given to you in less than twenty minutes.