Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour reply guarantee with all of our Linux cloud website hosting packages packages, meaning each individual advice question you submit is going to be reacted to in only 1 hour maximum. Our support team members are taught to rapidly handle any case and to ensure that you get reasonable guidance on any trouble that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us every time required. Our team of qualified professionals is going to be on–line for you 24x7x365 to react to all your queries and to take care of any problem that you may have. You can easily open a help support ticket from your Site Control Panel or send us an email anytime. Also, on business days, you could call us or make use of the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • We have integrated a broad knowledge base into the Control Panel as a way to get hold of effective step–by–step guidance anytime. Each section of the Control Panel features its own contextual support area having a selection of how–to content articles. We have also made educational videos to give you a more effective idea of the best way to carry out any given task.