A 99.9% Server Uptime
The benefit of developing your own cloud website hosting platform is that you don’t have to worry about compatibility – you configure a specific set of software apps in such a manner so as to be compatible with a defined set of hardware components. The end result is something way more steady and dependable, as there are much less possible chances of failure. We’ve built our cloud hosting system atop time–tested hardware parts in addition to a strongly customized version of Security–Enhanced Linux in order to set up a completely safe and secure environment for all your web sites.
Because of this, with each of our Linux cloud website hosting packages packages we give you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
Aside from our cloud hosting system, we’ve also built our own internal network in all our datacenters. Everything is based on enterprise–class hardware parts built by Juniper. In addition, on each and every router, we have placed a firewall with an intricate set of rules in order to sieve all fishy requests.
Hence, in each of our data centers – in our USA datacenter, in our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter as well as in our Australian datacenter, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid with all hosting plans in every datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not happy with our services, or if you think that they are insufficient, or if you decide that you need to have a Linux VPS packages rather than a cloud hosting account – you will receive your money back, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to have total control of your domain names even if you terminate your web hosting account with us.
24/7 Technical Support
If you’ve ever had to wait around for hours to get an answer, you’re probably aware of how irritating this can be, particularly when your web site is at stake. Because of this, our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our support engineers will be at your disposal and they will get back to you within an hour. And the best thing is that their average ticket response time is well under 20 minutes!