Despite the fact that this isn't the keyaspect to recognize a dependable cloud website hosting provider from a bad one and a reseller from a real provider, having the option to call and talk to a live person is a sign that you aren't using the services of a one-person firm and that you'll be able to get in touch with somebody whenever you're looking for assistance. The telephone support for web hosting services may vary from standard to dedicated, so the problems which can be resolved through a phone call differ depending on the particular company. In most cases, these issues are more basic and feature billing or first level technical issues because more complex tasks often need a support ticket where both you and the sysadmins can track what's going on with a given issue. Still, having the option to phone call your supplier can save you a lot of time and efforts for the multitude of small issues which may eventually show up at the time you manage your hosting account.

Phone Support in Cloud Website Hosting

Since we have live telephone support 14 hrs every day, you can contact us and talk to one of our customer support agents to get more info about the Linux cloud website hosting packages that we supply and make sure that our servers meet the system requirements for your websites before you purchase anything. For your benefit, we now have phone numbers on three continents so that you'll be able to call the one nearer to you - in the USA, Great Britain or Australia. In case you're already an existing customer, you will be able to give us a call about general and billing issues, or even about some tech ones. If the issue is strictly technical or it needs more time to handle, you'll have to use our ticketing system, that will allow both you and our technical support crew to monitor the information provided by either side.

Phone Support in Semi-dedicated Hosting

We offer live phone support 14 hours a day as a part of the support services for each semi-dedicated server plan that we offer. Considering the fact that some issues are more complex and time-consuming, you may have to open a ticket if you come across such an issue, but for all the billing, general or minor tech issues you can always give us a call and we'll help you right away to save you the time you will need to spend on creating a support ticket. Even if you don't have an account yet, you are able to find out if you can host your sites on our leading-edge cloud platform or you'll be able to get any other general info about our semi-dedicated solutions. We have local numbers in the USA, Great Britain and Australia as well as an international number, so that you can call the one that is closer to your location.