Phone Support in Cloud Website Hosting
Since we have live telephone support 14 hrs every day, you can contact us and talk to one of our customer support agents to get more info about the Linux cloud website hosting packages that we supply and make sure that our servers meet the system requirements for your websites before you purchase anything. For your benefit, we now have phone numbers on three continents so that you'll be able to call the one nearer to you - in the USA, Great Britain or Australia. In case you're already an existing customer, you will be able to give us a call about general and billing issues, or even about some tech ones. If the issue is strictly technical or it needs more time to handle, you'll have to use our ticketing system, that will allow both you and our technical support crew to monitor the information provided by either side.
Phone Support in Semi-dedicated Hosting
We offer live phone support 14 hours a day as a part of the support services for each semi-dedicated server plan that we offer. Considering the fact that some issues are more complex and time-consuming, you may have to open a ticket if you come across such an issue, but for all the billing, general or minor tech issues you can always give us a call and we'll help you right away to save you the time you will need to spend on creating a support ticket. Even if you don't have an account yet, you are able to find out if you can host your sites on our leading-edge cloud platform or you'll be able to get any other general info about our semi-dedicated solutions. We have local numbers in the USA, Great Britain and Australia as well as an international number, so that you can call the one that is closer to your location.