Many users who start using their very first hosting account, or change companies, frequently have enquiries in regard to how particular procedures are done or bump into complications when setting up various things like e-mails, website settings, etc. This is why, a lot of hosting companies have compiled documentation with popular questions and problems so as to help their customers receive info swiftly and seamlessly. As a result, the client support team can spend more time on actual problems that given clients may be encountering, because the solution for the smaller things will already be available on the World Wide Web and clients will be able to easily cope with them without touching base with the customer care team. Having elaborate documentation is very important, particularly for new users with no experience whatsoever, as the hosting service involves an enormous number of features and many individuals can become perplexed about what to do. A good knowledge base can both help you complete the tasks that you wish and get to know how the web hosting service works in general.

Extensive Online Documentation in Cloud Website Hosting

If you get a cloud website hosting package from us, you will receive access to our comprehensive online help documentation where you will see info about pretty much everything associated with our web hosting services. The topics vary from how to create an email account on your cell phone, to how to do different things using an .htaccess configuration file. The articles themselves are written in a simple-to-comprehend manner and offer exhaustive manuals on how to execute a certain operation in your Hepsia Control Panel. You can also find info that’s not connected directly to Hepsia, for instance one that concerns applications on your desktop PC. The full list of articles will be available in the Help section of the Control Panel, but the ones that are relevant to a given Control Panel section can be accessed on the spot. Since we’ve covered as many topics as possible, you will be able to find out pretty much everything connected with your hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which comes with our Linux semi-dedicated hosting packages, will permit you to access the extensive online help documentation that we have prepared for you. The articles include generic information on our hosting services, educational manuals about the various functions that you can access, as well as troubleshooting guidelines that can help you correct common problems that you might come across. The topics that we have covered include more or less everything, from easy things such as how to host a brand new domain name in your account, to more complex ones such as which SSH commands are allowed on the semi-dedicated servers. Relevant articles about the features of a specific Control Panel section will always be available in the right corner of the page that you are on, whereas the entire article archive can be accessed through the all-encompassing Help section.